Support
Welcome to Wholehearted support!
We’re here to help you grow meaningful relationships with family, friends and work mates.
In-app support
Within the Wholehearted app, there are the following support options:
- Support request form
- App feedback form
- Bug report form
Website support
Below, you will find resources and answers to common questions. If you need further assistance, don’t hesitate to reach out to us using the contact form provided on this page, or the support form within the app.
FAQ
How to download and install
Please visit the Apple App Store or Google Play Store and search for the Wholehearted App. Look for the Wholehearted Logo above.
Creating an Account
Once you have installed the Wholehearted App on your Apple or Android device, you will then be able to create an account using your email address or social login (Apple, Facebook or Google). You will need to verify your email address. From there, you will be onboarded and asked to provide a recent photo of yourself and a one-liner description to help others identify you. You will also be prompoted to save your unique device key that enables encryption of your Wholehearted conversations.
Navigating the App
Inside the Wholehearted App, you will find help tutorials that provide step-by-step instructions for how to connect with people, conduct growth conversations, schedule face-to-face chats and more.
How do I reset my password?
Within the Wholehearted app, there is a forgotten password option. Simply enter the email address that you created your account with, then click send to receive an email containing a password reset link.
How do I delete my account?
Within the Wholehearted app, under your profile menu, there is a link to delete your account. Please note that deleting your account is not reversable, and all convos you have participated in will be deleted along with your account and profile information.
Contact Us
If you need further assistance, please complete the following contact form, and we will get back to you quickly.